Defect #281

Cannot load waves, frequently (video)

Added by Samer - over 5 years ago. Updated about 5 years ago.

Status:ClosedStart date:
Priority:UrgentDue date:
Assignee:Vicente J. Ruiz Jurado% Done:

100%

Category:WIAB Server
Target version:-
Resolution: Tags:

Description

Ticket from Stas, with video of the behaviour:
http://samer.ourproject.org/++/loading.ogv

He basically cannot use Kune. FF 12 in Linux.


Related issues

Duplicated by Defect #277: Permanently loading waves Rejected

Associated revisions

Revision 4eef75fa
Added by Vicente J. Ruiz Jurado over 5 years ago

Updating jetty, trying to solve #281

History

#1 Updated by Stanislav German-Evtushenko over 5 years ago

Any ideas how can it be fixed?

#2 Updated by Stanislav German-Evtushenko over 5 years ago

Just moved to another laptop with FF 11.0. No proxy and problem is just the same. I can open most of threads but those are with undread messages are not likely to be opened. Repeating refresh many times helps sometimes.

#3 Updated by Vicente J. Ruiz Jurado over 5 years ago

I'm spending a lot of time trying to fix this. I think that now the situation is "better" but not totally fixed. Anyway I think is happening with very less frequency.

Can you try now and give me feedback?

#4 Updated by Stanislav German-Evtushenko over 5 years ago

Much better now. Sometimes I have to change between waves to open properly one of them but no they don't hang on "loading" as before.

#5 Updated by Stanislav German-Evtushenko over 5 years ago

I can't open "wave mocks". Sometimes it opens after browser refresh.

#6 Updated by Vicente J. Ruiz Jurado over 5 years ago

Yes, it's veryyyy strange. I don't find any explanation or fix, and well, I'm debugging, trying to catch the bug. Seems like a deadlock.

#7 Updated by Vicente J. Ruiz Jurado over 5 years ago

We'll more info:
https://issues.apache.org/jira/browse/WAVE-358
that brings some light to this issue.

#8 Updated by Vicente J. Ruiz Jurado over 5 years ago

Sometimes if the wave does not open immediately, to click again in the same wave, forces to open it (not always works, but, sometimes).

Maybe is related with:
https://jira.codehaus.org/browse/JETTY-1463

I'll do some comment there.

#9 Updated by Vicente J. Ruiz Jurado over 5 years ago

  • Priority changed from High to Urgent

Another workaround for Firefox. In "about:config" put network.websocket.enabled to false and reload kune.

#10 Updated by Samer - over 5 years ago

Confirmed what Vicente was saying in comment #9, the workaround disabling websockets makes it work perfectly...

#11 Updated by Stanislav German-Evtushenko over 5 years ago

Workaround was working at first but now I can't even open Kune with that option disabled.

#12 Updated by Vicente J. Ruiz Jurado over 5 years ago

I have just updated kune, so, try to refresh your browser...

#13 Updated by Stanislav German-Evtushenko over 5 years ago

I can't open https://kune.cc/?locale=en#!movecommons.lists.1074.2810 with socket disabled and the wave is not likely to load if socket is enabled.

#14 Updated by Vicente J. Ruiz Jurado over 5 years ago

Please, try it again.

For all of us: If the problem persist, please leave a comment (I've disabled SSL).

#15 Updated by Stanislav German-Evtushenko over 5 years ago

I can't open any of waves now.

#16 Updated by Vicente J. Ruiz Jurado over 5 years ago

Reload your browser... and if persist, please check your network petitions with firebug.

(I can work open all my waves with two browsers).

#17 Updated by Vicente J. Ruiz Jurado over 5 years ago

One more comment. Websocket does not work under normal proxies. Are you under a proxy when you cannot open any wave?

#18 Updated by Stanislav German-Evtushenko over 5 years ago

Vicente J. Ruiz Jurado wrote:

One more comment. Websocket does not work under normal proxies. Are you under a proxy when you cannot open any wave?

Yes, as I'm at work place now. It worked before (was unstable but worked).

#19 Updated by Stanislav German-Evtushenko over 5 years ago

works well without proxy

#20 Updated by Samer - over 5 years ago

Confirmed, now everything works smoothly (FF13, Ubuntu, websockets enabled).

With websockets disabled, for some reason it cannot open my Bio in groupspace (which opens fine if enabled), but it does open the rest of the waves (in inbox and groupspace).

#21 Updated by Vicente J. Ruiz Jurado over 5 years ago

So we can confirm that is a SSL issue, right?. I was trying to find a bug or a reason why some SSL packets are dropped, but without success. Anyway I think that I found a way to avoid the situation. I'll test it the next week.

#22 Updated by Vicente J. Ruiz Jurado about 5 years ago

  • Status changed from New to Closed
  • % Done changed from 0 to 100

This is fixed.

#23 Updated by Stanislav German-Evtushenko about 5 years ago

nice to know!

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